Tell Us What
You're Building
Purchases, licensing, custom work or a bug you've hit — pick whichever channel suits you. Discord is the fastest.
Reach The Studio
Every ticket is read by a developer. We answer in the order they arrive, usually well inside a day.
Discord
The fastest route for support, pre-sales questions and bug reports. Open a ticket in #support.
Join DiscordResponse Time
Under 24 hours on tickets. Anything blocking something already live jumps the queue, usually answered within a couple of hours.
Request A Quote
The more you tell us, the more accurate the estimate. What you want built, roughly how big it is, and when you need it are the three that matter most.
Before You Write In
Your licence is bound to your account at checkout and the download appears in your dashboard immediately. If it doesn't, open a ticket with your order ID and we'll release it manually.
What it is, the feature list as concretely as you can write it, and your deadline. For a server, add the framework and expected population. A rough design doc gets you a much tighter number than a paragraph.
Yes. Installation is included on full server cores and available as a paid add-on for individual products and bundles.
Open a ticket with the product name, the version you are on, and any error output. Reproduction steps get it fixed fastest.